Feedback

We welcome your views and opinions. We use your feedback to understand what we are getting right, what we are getting wrong and where we can improve.

We treat all complaints confidentially, respectfully and fairly so please get in touch.

What is a compliment, comment or complaint?

How can I tell you what I think?

What will we do with feedback?

Getting independent help

If you need help or advice or want someone, such as relative, a friend or an adviser, to act on your behalf, you can do this if we have your permission to talk to them.

If you need help to find an adviser who is independent you can contact the Citizens Advice Bureau, Housing Aid Centre, Local Law Centre, a solicitor, your local Councilor or your Member of Parliament. You can find contact details for these in local directories or on the internet.