Testimonials

We know we’re good, but don’t just take our word for it! Here is what our customers have to say…

 

Landlord testimonials

“Just rented another property with Mcdonald Property Rentals on Whitegate Drive. As usual, a great rental service by the super efficient and friendly Debbie Vasey. Many thanks for your great service.” – Tony Chapman

“Great result, your new Website. Well done, an open site with a focused purpose. You will get a fantastic response, I am sure” – Mark

“Excellent site well done” –  Tony Ryan

“The website looks great!” – Linda

“I rate this company very highly, and I have found the staff in the Cleveleys branch to be very helpful, friendly and professional. I’ve recommended McDonald to many family and friends.” – Teresa

“As a professional landlord, McDonald is one of only two letting agents I will use or recommend in Blackpool. They have a wealth of experience and focus only on lettings. You can always get in contact with them and they are great to do business with. They always find me decent tenants. I hear so many horror stories from friends who are new landlords who have tried renting properties themselves to save money – my advice is leave it to the professionals like McDonalds, who have been renting properties for years.” – Glenn

“We live out of the area and it was essential that we found a letting agent who was professional and reliable when it came to letting our property. We have used McDonald for over nine years, and have been very happy with their service. They have always been professional, courteous and knowledgeable. All the staff are very friendly. They have made our lives so much easier by keeping the tenant happy, organizing repairs when required and dealing with all paperwork. We would not hesitate to recommend them.” – Pat

McDonald has managed my properties for over a decade. Of course it’s great that they’re friendly and helpful, but what I really value is dealing with professionals who offer an honest to goodness service and great value for money. I reckon that some years my management fees are covered just by being able to access their excellent pool of highly competitively priced contractors for my property maintenance and repairs. Whether, like me, you need to be free to get on with your day job, or you just want to enjoy your life and minimize the hassle of being a landlord, try McDonald Property Rentals.” – Anne

“We thought long and hard over which company to use. McDonald Properties Rentals came highly recommended by family members and was the right choice for us. Excellent, friendly but professional service, a wealth of knowledge and experience and highly efficient. We couldn’t have made a better choice.” – Anonymous

“I just wanted to thank you so much for the work you have done for us. We have never rented out a property before and with your expert help and guidance, the whole process has been so easy. We just can’t thank you enough. You have all been so pleasant, helpful and efficient throughout, and it has been a pleasure dealing with you and the others in your office. I have already started to recommend you to our friends with rental properties and would encourage all people looking for a great team to look after their rental property to use you! Thanks again to you all.” – Debbie

“We have used McDonald Property Rentals for over fifteen years. They have managed our property well and efficiently. The staff, who are always pleasant and approachable, have identified suitable tenants for us, and managed the property to our satisfaction. During our time with the company, they have inspected the house on a regular basis and any problems identified by the tenant or inspector have been dealt with quickly, so that both we and the tenant are satisfied. This has been of great assurance to have confidence in the management team. After letting our property for many years, it was in need of refurbishment and updating. We discussed with the management team all that needed to be done. We were happy for them to make recommendations as to what would best suit future tenants, confident in their knowledge of the letting market. The house has now been completely refurbished, and all the work organised by McDonald and carried out by people who they recommend and trust. We have been informed of progress every step of the way via letters, emails, phone calls and photographs. We would particularly like to thank Bernice Smith, who orchestrated the whole refurbishment, relieving us of a great deal of work and anxiety. Even before the work was completed, a new tenant had been identified, and all the necessary checks completed, to ease the transition and avoid delay. We have no hesitation in recommending McDonald Property Rentals to other landlords, as they can be assured of good management services by a friendly and dedicated team.” – David and Hilary 

“Just can’t say enough good things about the team at McDonald. They have been great. Just come to the end of our first year of renting out our bungalow for the first time and they have been so helpful throughout. If you are renting out a property or looking to rent, then just go straight to McDonald. You won’t find better people to help you and they are the nicest people to deal with. Thanks to you all.” Debbie, Tom and Daniel.

“I have used McDonald for a few years now, and have recently added an extra house for rent through them. I have always found them efficient and very thorough in all that they do. The staff are friendly and easy to deal with, and I would have no hesitation in recommending them to any prospective landlord.” – Trevor

“McDonald has rented my properties for a while now, and I have always found them to be friendly, professional and efficient. I would highly recommend them to any landlord.” – Elaine

“I cannot speak highly enough of the excellent service I received over several years. Professional and friendly. Thank you.” – Andrew

 

Tenant testimonials

“Finally settled in our beautiful new home, thanks to Debbie for getting everything sorted for us we have had another good experience moving with McDonald’s” – Kirsty Mills

“Excellent, prompt and efficient service from viewing to signing up! Keys today very happy!” – Dave O’Brien

“McDonald properties really are on the ball when it comes to customer service. They explain everything properly and make sure you understand. Not only that, but when you view a property that you would like to rent they will go out of their way to make sure you get it. Subject to all checks of course! But after that they make things move fast for their customer. My advice is to have all paperwork ready for them. They have protocols to follow and this helps you and them! Thank you McDonald’s! Especially Leigh! You were brilliant and made this whole experience so much easier for a stressful person like myself.” –  Selina Mallon

“Lovely agency. Excellent staff all friendly and super helpful. Couldn’t thank them enough for giving me and my daughter our first house. I did and still do deal with Debbie couldn’t ask for a more helpful person. Takes her time to explain everything. Would recommend to many.” – Aimee Challenger

“Excellent service and very professional staff, special thanks to Debbie, very helpful!” – Minnie Mo
“Rented out a property with them for 1.5 years and must say it has been very easy to work with , efficient , helpful and above all friendly . Helped me settling in with my ever first house. Couldn’t have asked for more From inventory to Admin fees to check out everything was done perfectly. Especial thanks to Mathew, Lee and Debbie , you guys have been great throughout , very grateful for your time and efforts.” – Madiha Zia
“McDonald properties really are on the ball when it comes to customer service. They explain everything properly and make sure you understand. Not only that, but when you view a property that you would like to rent they will go out of their way to make sure you get it. Subject to all checks of course! But after that they make things move fast for their customer. My advice is to have all paperwork ready for them. They have protocols to follow and this helps you and them! Thank you McDonald’s! Especially Leigh! You were brilliant and made this whole experience so much easier for a stressful person like myself.” – Selina

“The new website is pretty impressive by the way”  – Lorraine

“I viewed a property with your agent, Lee, who I must say was very friendly and helpful. I fell in love with this property! It is everything I have been looking for after viewing many properties over the last five months.” – Anonymous

“I would just like to say a massive thank you to you and your team at McDonald Property Rentals. We recently moved in to our new home, which we are thoroughly enjoying. I have to say, we have been very impressed with the service we have received so far. Every effort was made to ensure we were shown all properties that may be a suitable match, and after understanding what we were looking for, you have found us a home. You have been extremely helpful in talking us through the process and explaining what we could expect, and were very patient while we looked at paperwork, etc. We have even recently seen the independent mortgage advisor who you helped us locate, which was a massive help. We look forward to dealing with you in the future.” – Josh and Natalie.

“We would like to say thank you to McDonald, and especially to Bernice and Sue. Our application was not the easiest in the world, but they worked with us and got us into our new home. It is nice in this day and age to work with people who go that extra mile and really care. A pleasure to deal with and would highly recommend McDonald for your next move.” – Stephen

“Rented a property through McDonald Property Rentals and had a fabulous experience. Their staff were so helpful from the start, and still are to this day. I now have not only a lovely house but my little family home. Would definitely recommend to all.” – Natasha

“I rent my house through McDonald Property Rentals. They are wonderful, from viewing the property to moving in. The staff are lovely and always chat and talk to my son when I go in to pay my rent. I wouldn’t hesitate to recommend them if you wanting to rent a property.” – Claire